Tvm: People who search online for a KSEB Customer Service Number or an online option for filing KSEB complaints would have come across www.ksebsms.com with the caption ‘KSEB SMS Complaint Management System’. Although this site has been around for more than a year now, it’s only recently that the officials at Kerala State Electricity Board came to know of its existence and they were indeed surprised. Actually, it’s a fake website with all the markings of an official KSEB website.
Going by the look and feel, the website has been done professionally. There is a ‘Register’ page to write your complaints with a provision to fill all the details like Consumer No., Email and Mobile No. While most of the links are directed to the old KSEB website, it’s the ‘About Us’ and ‘Contact Us’ pages which raised the suspicions. This made some people approach KSEB for cross checking.
Officials at the MIS Department at KSEB were indeed shocked to see this site with the KSEB logo and other details. What is worrying them is that there’s no way to find how many people would have shared their details through the Register page. Luckily there have been no complaints yet about the misuse of details.
A whois enquiry shows that the domain name has been registered by Gladston Gomez on August 01, 2009 for Trikode Solutions, a Trivandrum based web solutions company. A case has being registered at the Cyber Crime Police Station at Trivandrum and a copy has been given to the DGP, Kerala Police in this regard by KSEB.
To know about how the case was solved, please read our follow up story 'KSEB fake SMS & Complaint website insider’s job'
Anil Philip
Kerala IT News
Last updated Sept 12, 2010
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Since 2009 September, I had requested to install street post lamp in front of my house path. The cochin corporation authority has agreed for the same and forwarded to the KSEB cochin thoppumpady office. Till time the KSEB authority did not attend the compalint against my request. I approached in person to the same office of KSEB but not yet favour from this concern.
Our corporation councilor sevral times told them to install the electric light in the existing electric post. That time they will accept but not done at this moment. Kindly instruct your concerned authority to instal the light in the existing post No BR/6/5/2, Palluruthy Nadakadavu Road, Sangamam association road, 3rd post.
Kindly accept ths request and do the needful
Best regares
Jannet Antony
Presidnet of Kudumbares
Palluruthy
Kindly take up my complaint against KSEB thoppumpady regarding need street light in the existing electric post No BR/6/5/1, Palluruthy Nadakadavu Road, Sangamam Residence Association road, post situated in front of my house path. This was already informed to all the concerned authorities but not yet received proper justice from KSEB. KSEB thoppumpady engineer saying that we can install the light immediately when I met him for this regard. Kindly take up this matter with KSEB thoppumpady and instruct them to install the electric light in the existing post No BR/6/5/1
Best regards
Jannet Antony
President of Ayalkoottam (Kudumbasree)
Palluruthy, cochin-6
Victor Antony
H.No:9/475
Pandikudi
Cochin 682002
IAM SANDEEP MY PLACE IS AT N.PARAVUR, IN KOTTVALLY VILLAGE , ALINGALPOKKATHU,PANNAKAD. IS EVENING TIME VOLTAGE PROBLAM, 150 HOUSES IN SINGLE LINE. MY REQUEST IS THREE PHASE LINE .
REGARDS
SANDEEP
Kindly take up my complaint against KSEB N.PARAVUR EKM DIST. regarding need
'THREE PHASE LINE'in the existing , 150 members in memmorandum in kseb oneyearsago applied.Alingalpokkathu.kizhakkepram,pannakkad,thathappilly.p.o.evening time voltage problem 150 houses. This was already informed to all the concerned authorities but not yet received proper justice from KSEB. KSEB N.paravur engineer saying that we can install the 3phase line immediately when I met him for this regard. Kindly take up this matter with KSEB paravur and instruct them to install the electric line.